Securing hospitality: Balancing guest experience and safety
Doug Alexander, Director of Security and Loss Prevention at Grand Hotel on Mackinac Island, Michigan discusses challenges and advice within the industry.
Ensuring the safety and well-being of guests is top of mind for hospitality security leaders. This responsibility — or duty of care — often extends beyond providing comfortable accommodations and excellent customer service, it includes physical security, health and safety, and risk management.
Here, Doug Alexander, Director of Security and Loss Prevention at Grand Hotel on Mackinac Island, Michigan discusses challenges and advice within the industry.
Educational Webinars, Videos & Podcasts: Receive cutting-edge insights and invaluable resources, empowering you to stay ahead in the dynamic world of security.
Empowering Content: At your computer or on-the-go, stay up-to-date when you receive our eNewsletters curated with the latest technology and services that address physical, logical, cyber and enterprise resilience.
Unlimited Article Access: Dive deep into the world of cybersecurity and risk management leadership with unlimited access to our library of online articles.