In a world dominated by the rapid advancement of AI, a number of industries are experiencing shifts in how they operate. The security and cash-in-transit sectors, however, stand as significant exceptions where human judgment and adaptability remain essential. The often unpredictable nature of these fields underscores why human involvement is crucial despite the growing capabilities of AI in these spaces.

In security and cash-in-transit operations, human judgment isn’t just a component, it’s the anchor. The deployment of regularly trained armed personnel, for instance, demands a level of human insight and perceptiveness that AI cannot yet replicate. Trained security staff must elevate situations in real time, make quick decisions and adapt their responses to minimize harm. Unlike AI, which operates virtually on predefined algorithms and data, or binary “black & white” terms, humans can interpret subtle environmental cues and navigate complex social dynamics to de-escalate potentially harmful situations. The ultimate responsibility in the security industry is carried by human real-time decision making.